How a one-location auto glass shop started getting 40 quote requests a month from Google
- Business
- Lone Star Auto Glass
- Location
- East Riverside, Austin TX
- In business since
- 2011
- Team size
- 3 technicians, 1 owner-operator
- Website before
- None
The problem
[Owner name] had been fixing windshields in East Austin for over a decade. His business ran on referrals and repeat customers — which was fine until a new competitor opened two miles away with a slick website and Google Ads running.
"I started losing jobs I would have gotten automatically before," he said. "People would call the other shop because they found them on Google first."
He didn't have a website. He had a Facebook page, last updated in 2021, with no phone number listed and a post about a promotion that had expired two years ago. On Google Maps, his business showed a photo of the wrong location.
He'd been quoted $4,500 by a local agency for a website. The timeline was 8–10 weeks.
What we did
We met at the shop on a Tuesday morning. In one hour, we had everything we needed: photos of the work, a list of services and prices, the business hours, and the owner's phone number.
By Thursday, a new site was live with:
- A clean, mobile-first design built to a 98/100 Lighthouse performance score
- A service menu (windshield replacement, chip repair, ADAS recalibration)
- A quote request form that sends directly to his email and phone
- Correct Google Business Profile information, linked and verified
- SSL, fast hosting, and no admin panel he needed to log into
Total time from first conversation to live site: 48 hours.
Cost: A fraction of what the agency quoted.
The results
In the first 30 days after launch:
43
quote requests in the first 30 days
Page 1
Google Maps for "auto glass repair Austin"
3
jobs closed in week one from new search traffic
+280%
Google Business Profile views vs. the prior month
“I didn't change anything about how I do business. I just made it so people could find me. That's all it was.”
What's next
We continue to manage the site — hosting, security, and any content updates are handled without him needing to do anything. When he's ready to add a reviews section or run a seasonal promotion, we handle it same-day.
Your business could be next.
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